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Frequently Asked Questions

Charity FAQs | Member FAQs | Sponsor FAQs


General FAQs

What is DailyDonor?

DailyDonor is a 21st-century education & charity fundraising platform that allows users to earn donations for a cause whenever they spend at participating businesses. Every time a supporter pays for a purchase at a participating sponsor business, a portion of the transaction is automatically set aside as a donation for their chosen cause.

Is DailyDonor in My Neighborhood?

DailyDonor is currently rolling out to limited regions as we gain critical mass in those neighborhoods. We're looking for businesses, causes, and other regional sponsors to express their interest in supporting their local communities with DailyDonor.


If you want to become a supporter, SIGN UP NOW and we'll let you know when DailyDonor rolls out in your neighborhood!


SIGN UP NOW


If you're a teacher, non-profit or other regional cause and would be interested in bringing DailyDonor to your area, please TELL US ABOUT YOUR CAUSE.


TELL US ABOUT YOUR CAUSE


If you're a business and would be interested in sponsoring causes in your area with DailyDonor, please TELL US ABOUT YOUR BUSINESS.


TELL US ABOUT YOUR BUSINESS

Can I Invest In or Otherwise Help DailyDonor?

We are always looking for people that are passionate about local causes. Please email us at info@dailydonor.com to start a conversation.

Charity FAQs

What is DailyDonor?

DailyDonor is a 21st-century education & charity fundraising platform that allows users to earn donations for your cause whenever they spend. Every time your supporters pay for a purchase using DailyDonor, 10% or more of that transaction is set aside as a donation for your cause.

DailyDonor was designed to expand the accessibility & impact of charitable organizations & their campaigns by allowing your supporters to turn their day-to-day lives into ongoing support for causes they care about. Get on board, get seen, & get supported!

Getting my Charity started with DailyDonor

Manage a charity organization you'd like to get involved with DailyDonor? Simply drop us a line at info@dailydonor.com or give us a call at 1 (800) 818-1347.

What is a "DailyDonor Fundraiser"?

DailyDonor Fundraisers are pre-arranged fundraising events that benefit a particular cause. Your supporters can earn for your cause on their own everyday with DailyDonor, & through our patented process, you can also create these group event fundraising opportunities with DailyDonor Sponsor businesses.

For local charities, simply select the Sponsor with whom you'd like to schedule an event, & submit a Fundraiser Request. You will be notified when your event has been confirmed. If for some reason your event can’t be confirmed, you’ll be free to submit another request to a different Sponsor business.

DailyDonor can make similar arrangements for national charities with multi-store campaigns, offering a great way to draw attention to your cause & promote the generosity of your supporting Sponsor.

When do we receive our DailyDonor donation proceeds?

DailyDonor donation proceeds are disbursed by electronic check to verified bank accounts. Within approximately 30-45 days of establishing DailyDonor account activity you will start receiving weekly disbursements, less any service fees you may have incurred.

Where can I use DailyDonor?

Use of the DailyDonor app is currently limited to the San Fernando Valley area in Los Angeles. We will keep you posted as our service area is expanded in the very near future. Sponsor locations can be viewed within the DailyDonor app as they become available in your area. Keep tabs on us by following us on Facebook and Twitter.

When will transactions post to our account?

DailyDonor will always provide the most up-to-date information possible, however policies of some payment processors may cause slight delays in allotting funds from time to time. We are working to keep these as brief as possible.

What if we need to cancel a DailyDonor Fundraiser?

If an event must be canceled due to extenuating circumstances, please contact your DailyDonor Customer Service Representitive for assistance.

Member FAQs

What is DailyDonor?

DailyDonor is a patented education & charity fundraising app that allows you to earn donations for the classroom or charity of your choice when doing business with DailyDonor Sponsors in your community. Think of it as a charitable mobile payments tool that lets you support whatever you care about, just by supporting businesses that give back.

Using DailyDonor is easy — Sign Up Here & browse participating Sponsor businesses & fundraising offers in your area. Supporting your favorite school, classroom or charity is as easy as making a purchase at any of these Sponsor locations & paying with DailyDonor.

We’ll track & organize your activity for you, & we’ll do it for your friends, too. DailyDonor makes it easy for classroom parents, teachers, schools & charities to work together with our Sponsors to make a difference in their communities.

Where can I use DailyDonor?

Use of the DailyDonor app is currently limited to the Los Angeles area. We will keep you posted as our service area is expanded in the very near future. Sponsor locations can be viewed within DailyDonor as they become available in your area. Keep tabs on us by following us on Facebook and Twitter.

How do I make a payment using DailyDonor?

To pay a Sponsor & earn for your chosen cause using DailyDonor, simply click the "Make a Payment" button from the navigation menu when ready to pay at the Sponsor location, then enter your transaction details. Present your payment code to your cashier for acceptance. Once your payment has been accepted you can view your transaction in your Paymeny History. You're done!

Why do I need a credit card to use DailyDonor?

Adding your credit card prepares your account for use with DailyDonor & gives us an additional level of security in verifying member accounts. Your information is securely stored in your DailyDonor wallet for easy use when you are ready to make a purchase. When you use DailyDonor to pay for goods & services at a participating Sponsor business, your account will be ready to use, & you won't be caught unprepared during the checkout process.

Do I get a tax write-off for my donations?

No, in this case you are simply paying for goods &/or services at a participating retail outlet via the DailyDonor app. Associated charitable donations are provided by the contractual arrangements between DailyDonor & participating Sponsors.

Can I earn for my cause without the DailyDonor app?

We’re working on bringing you as many online earning options as we can, but speaking locally… For a limited-size gathering like a classroom fundraiser dinner, there is no problem with a single User or several Users paying for a group transaction, however, you need to download the DailyDonor app for completing your own transactions. Without the app installed, you cannot earn when you spend locally, which is a key element of maximizing your charitable impact using DailyDonor.

What about security? Is my information truly safe?

We've taken great pains to ensure the security of all information you provide via the DailyDonor app &/or website. Information on DailyDonor.com is protected from attacks using powerful 128-bit SSL encryption, & DailyDonor’s payment process doesn’t transmit or expose your payment information when making a purchase with the app. It’s literally safer than carrying your credit card, requiring your PIN to even authorize a potential transaction.

How much of my donation goes to my school?

All of it! DailyDonor does not take from school proceeds. Donations are calculated from transaction subtotals, then allotted to the charity, classroom, or school for which they’re intended. While organizations may incur minimal transfer or service fees, DailyDonor does not take a percentage of charitable proceeds.

How will these transactions appear on my bill?

Transactions made through the DailyDonor app will appear on your credit card statement with "DailyDonor" & the Sponsor's name indicated in the description field.

Sponsor FAQs

What is DailyDonor?

DailyDonor is a patented, sales-driven education & charity fundraising platform that allows you to attract motivated consumers by supporting local schools & causes when they spend with your business.

With DailyDonor, your business can simplify & enhance its charitable efforts while driving sales & connecting with your community on a level not possible before. In addition to hosting events with local fundraising groups, becoming a DailyDonor Sponsor gives customers a reason to pick your business over the competition every time they spend on their own.

Do I get a tax write-off for participating?

Yes. DailyDonor allows you to put all your charitable efforts under one umbrella, & we'll keep track of it all so you don't even have to think about it. Sponsors receive clear documentation of their total expenditures for tax purposes. DailyDonor Sponsors enter into a marketing agreement with DailyDonor, the total expense of which is tax-deductible as a business expenditure. Consult your tax professional for your individual circumstance.

What is a DailyDonor Fundraiser?

A DailyDonor Fundraiser is a pre-arranged, group-spend fundraising event that benefits a local classroom, school, or charity. Attract groups interested in these events by offering aggressive donations in return for selecting your business when they're looking to do some good.

Participating in DailyDonor Fundraisers promotes your business to local classrooms & charities looking to establish fundraising events with a DailyDonor Sponsor. Your business is seen as a team player in your community while getting maximum exposure & impact out of your charitable efforts.

DailyDonor handles these arrangements for national charities & multi-store campaigns, offering a great way to promote your generosity & teamwork while drawing attention to your supported cause & driving sales.

Hosting DailyDonor Fundraisers

If your business is suitable for hosting group events (restaurants, group activities, etc), or wants to host group sales, select a "DailyDonor Fundraiser Donation" percentage to be promoted to classrooms & charities looking to schedule group-spend fundraising events in your area.

Fundraiser Requests should be confirmed when received, & will expire within 48 hours. Failure to respond to Fundraiser Requests in a timely manner may result in your potential customers’ business being sent to other local Sponsors.

Understanding Your Donation Offers

Standard Donations:

  • Sponsors select a standard donation percentage for day-to-day member spending. This donation offer is promoted to DailyDonor shoppers in your community on an ongoing basis & available during all business hours.

DailyDonor Fundraiser Donations:

  • If your business is suitable for hosting group events (restaurants, group activities, etc), or wants to host group sales, select a "DailyDonor Fundraiser Donation" percentage to be promoted to classrooms & charities looking to schedule group-spend fundraising events in your area.

Being tax-deductible, DailyDonor allows businesses to get aggressive & do some good without breaking the bank at the end of the day. The more you donate, the more attractive you are to the DailyDonor customers considering becoming your customers.

Getting my business started with DailyDonor

Get promoted, get seen, & get sales… All for a good cause! Become a DailyDonor Sponsor.

*DailyDonor Sponsor accounts are currently available in the Los Angeles area. We’ll keep you posted as we expand our service area in the very near future.

If you are doing business in the Los Angeles area, fill out our BUSINESS INQUIRY FORM and tell us a little about who you are and what you'd like to do.

Or contact us by phone at (800) 818-1347 or email at info@dailydonor.com


Accepting DailyDonor Payments

Being presented with a customer's DailyDonor payment code may often be the first indication they intend to pay using DailyDonor. For this reason it is important that your staff is aware of the program & ready to accept payments.

To accept a DailyDonor payment, simply:

After entering the sale into the website and the payment is approved, the site will display a "Payment Complete" message with a confirmation code. THe custromer will show you this screen and you will return to your DailyDonor account, click "Capture Payment" and capture the matching transaction on your device. And you're done! It's that simple. You can add a reference or ticket number before processing payment if you need help keeping track of things, & your "Payments" are always right there in your menu bar for quick & easy reference, too.

We want you to make a great first impression with your new customers, & for your DailyDonor experience to be a positive one as well. Our system is designed to help you get customers through your Point of Sale as quickly as possible, but it is up to you to be prepared on your end. Failure to process payments upsets customers intent on fundraising by supporting your business, & as such, DailyDonor reserves the right to terminate problematic accounts.

When do I receive the proceeds from my DailyDonor sales?

Your DailyDonor sales proceeds are disbursed electronically to your verified business checking account. Within approximately 30 days of establishing a DailyDonor Sponsor account you will start receiving weekly disbursements. We are working to minimize these delays and increase payment frequency in the near future.

Why do I need a credit card?

With startup fees currently waived, this is primarily a security measure to protect DailyDonor & small businesses registering to become DailyDonor Sponsors. DailyDonor typically disburses proceeds to you rather than charging or billing you later. However, this account may be used to cover fees or any incidental expenses you may incur, like device replacements or promotions, if necessary.

What if I need to cancel a DailyDonor Fundraiser?

If an event must be canceled due to extenuating circumstances, please contact DailyDonor Customer Service for assistance.

How do I use DailyDonor?

DailyDonor lets your generosity towards local schools and charities attract customers while simplifying your business’s fundraising activities. The DailyDonor app offers easy access to your account dashboard & DailyDonor Fundraiser requests from local teachers and charities. You can even offer bonus donations to support a school or cause you care about and encourage your customers to support them as well.

Simply register your business as a DailyDonor sponsor, and We will make sure you are ready to go within a day or two.